Frequently Asked Questions
1. How long does the shipping take?- Shipping usually takes 1-2 weeks, but if there's a large number of orders this will be extended by one more week
2. How may I track my order?- Your order can be tracked by checking our website, in there, you can see a track my order tab.
3. How do I return exclusive rings to resized?- You can replace this item to us, but the shipping back is at your expense. Once shipped, please send us the tracking number. When we receive the item, we will re-size your ring and ship it back to you.
4. Ring Size Swap- Please email us directly at email@example.com for any concerns.
5. Ring Sizing Chart- Click Here
6. I received a broken item- To investigate to this matter, we would ask you to send us a photo of the item received so we can send this to our warehouse to check and we will get back to you once they are available. Please email us directly at firstname.lastname@example.org for any concerns.